If you’ve gotten an email that looks to be from Netflix recently, police are urging customers to double check them before offering up any personal information.
The city of Solon, Ohio Police Department is warning of a Netflix email phishing scam that is asking people to update their payment details. In a Facebook post, police shared a screenshot of a phishing email and warns that criminals want you to click the links so that you voluntarily give out your personal information. The links also could install malware on your computer.
The email claims the user’s account is on hold and that Netflix is having “trouble with your current billing information.” The email provides a link to update their payment method.
The email was actually sent to an officer in Solon who said he is not a user of the popular streaming service.
“Hi Dear,” reads the email. “We’re having some trouble with your current billing information. We’ll try again, but in the meantime you may want to update your payment details.”
Comments on Facebook have pointed out that although the email looks legitimate at first glance, it contains an international phone number and strange punctuation. The “Hi Dear” salutation also came off as odd.
“Criminals want you to click the links, so that you voluntarily give your personal identifying information away,” police wrote on Facebook. “Don’t put your guard down. Contact the source of the email by another method that you trust, to make sure your accounts are maintained.”
By: Maytinee Kramer